Salmon is one of the six PH lenders with a Cerise+SPTF Client Protection Certification. Here’s what it means for customers like you.

Every company says they're customer-centric. Very few can prove it, but Salmon can. 

Salmon Finance has recently earned a Client Protection Certification at the Silver Level under the global Cerise+SPTF Client Protection Standards, following an independent assessment by MicroFinanza Rating (MFR), an international rating agency. 

But what does that actually mean for you as a customer? 

It means an independent organization reviewed how Salmon treats its customers and confirmed that protecting them is built into the way it operates. 

In practical terms, that means: 

Fair and transparent pricing 
Your loans with Salmon are priced fairly and reasonably, letting you access credit without excessive charges. You also know exactly what you're paying for. No hidden fees. No surprises. 

Clear product information 
Loan terms, costs, and conditions are communicated in a way that's easy to understand, helping you make informed decisions, before you even take a loan or a credit product. 

Safe and secure transactions 
Your account and transactions are protected by strong security measures, advanced anti-fraud systems, and dedicated customer support that’s available 24/7. 

Respectful treatment at every step 
From application to repayment, Salmon customers are treated fairly, professionally, and with respect.  

This certification is not easy to obtain. 

Based on publicly disclosed Cerise+SPTF data, fewer than 100 financial institutions worldwide currently hold a Client Protection Certification. In the Philippines, Salmon Finance is one of only six active financial institutions with this recognition. 

That means Salmon is among a small group of financial institutions that have voluntarily undergone rigorous independent evaluation against international standards for customer protection. 

“As we continue expanding access to credit in the Philippines, we believe financial inclusion is more than simply providing loans. It also entails providing financial services that are fair, transparent, secure, and designed to help people move forward with confidence. Because real financial inclusion isn't just about access. It should also revolve around trust,” said Eunice Monsod, Chief Compliance Officer of Salmon Group.  

ABOUT SALMON FINANCE 

Salmon Finance Inc. is an SEC-licensed financing company and the lending arm of Salmon Group, offering consumer credit products in the Philippines. 

ABOUT SALMON GROUP 

Salmon Group is a technology-driven financial services holding company building a banking and lending platform across Southeast Asia, starting with the Philippines. The Group operates a BSP-licensed bank, Salmon Bank (Rural Bank) Inc.; an SEC-licensed financing company, Salmon Finance Inc.; and a growing suite of financial products – all delivered through the Salmon app, a modern money app built for everyday Filipinos. Founded in July 2022 by banking and technology veterans Pavel Fedorov, George Chesakov, and Raffy Montemayor, Salmon is backed by IFC (World Bank Group) and ADQ/Lunate. The Salmon app is rated 4.8 in both the App Store and Google Play, one of the highest ratings for a financial services app in the Philippines.