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How can I get a physical Salmon Access Card?

If you don’t have Salmon Credit Line yet, you can apply for a physical card at select SM Store locations. To find one near you, you may check out our location directory.

Unfortunately, we don’t offer physical cards for existing Salmon Credit Line users at the moment. We know this might be inconvenient, and we appreciate your patience as we actively work to make them available to everyone soon. 

Meanwhile, you can request a virtual Salmon Access Card through the Salmon app. It’s quick and easy to set up, and you can use it for online purchases. 

If you have any other questions or inquiries about the Salmon Access Card, you may also talk to Salmon Customer Service via our In-App ChatWe’ll be happy to help.

Yes, delivery is available for both.

We deliver to most provinces and cities nationwide.

You can enter a nearby or convenient address instead.

  • Metro Manila: 2–4 business days

  • Other regions: 6–8 business days (longer in remote areas)

No, delivery is scheduled automatically. On the delivery day, you’ll get an SMS 2–3 hours before the courier arrives.

Yes, if the package has not yet been dispatched. If already dispatched, you may coordinate with the courier.

Call or reply to the number from which you received the delivery SMS.

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