Help

How can we help?

Getting a loan

Who can apply for a loan?

How do I apply for a loan?

Why is my loan application not approved?

Why is my reloan application not approved?

Can I get a Salmon cash loan?

Can I get another loan?

What IDs are accepted?

What loan products does Salmon offer?

How do I apply for Salmon Credit?

How do I use a QR code to pay?

Making loan payments

Can I reduce my monthly payment?

Can I change my payment due date?

Can I pay my loan late?

Can I pay my loan before the due date?

Where can I find my loan account number?

How can I pay my loan in full?

How can I pay my loan?

Is it necessary to submit a payment screenshot after completing a transaction?

Will I be charged a fee if I pay late?

What is the amount due for this period?

When will my payment be recorded in my account?

How can I make an early payment?

Managing your account

How do I change my mobile number?

I didn’t receive an OTP via SMS. What’s happening?

What should I do when facial recognition fails?

What should I do if I lost my phone number?

What should I do when ID uploading fails?

How can I change the email registered to my Salmon account?

How does Salmon use and keep my personal information secure?

What is Salmon privacy policy?

What to do if I can't get the Salmon app to open?

How to download Salmon app?

How can I delete my Salmon account?

How do I see my transactions?

What can I do at the Salmon Financing product screen?

How do I see my Salmon Cash Loan details?

How can I log out from the Salmon app?

How can I log in to my Salmon account?

What can I do at the Salmon Credit product screen?

Partnerships and careers

Does Salmon have any job openings right now?

How do I become a Salmon partner?