Salmon Security

Keeping every transaction safe

Salmon provides built-in security for your money and data, with advanced fraud prevention and 24/7 customer support ready to listen and help

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"Trust is earned through security, and at Salmon, we take that responsibility seriously. Our commitment to top-tier protection means our users can bank with confidence, knowing their finances and data are safeguarded 24/7.”

Raffy Montemayor

Co-Founder of Salmon

Your Digital Fortress

Expert Guardians Protecting Your Money & Data

Two-step verification

We’ll always verify if it’s you, from creating an account to making a payment

24/7 Fraud Monitoring

If something doesn’t look right, we’ll notify you and take action immediately

Biometrics and encryption

We’re using your phone’s face or fingerprint scanner to boost your protection

ISO-certified with over 30 security controls

We follow global standards (ISO 27001:2022) to keep your account secure. Discover some of the ways Salmon keeps your money and identity safe.

Ways to repay

Stay Vigilant

Common Banking Scams to Watch Out For

Phishing & Smishing

Check messages if they’re officially from us, and avoid clicking on unknown links

Fraudulent calls

Do not provide your OTP, full personal info, or card details via call

Fake apps & websites

Get the Salmon app only from official stores, and double-check links before logging in

Use our virtual card

Pay online and in-store securely

No physical loss or theft

No more worries about misplacing your card or it getting physically stolen

Freeze it anytime

Stop any risk of unwanted transactions instantly

Easy to deactivate

Cancel your card anytime, without affecting your main account

Get a Salmon Virtual Card

Get the app to apply

We keep your Salmon app experience fast and secure with regular updates that improve performance and to stay ahead of the latest fraud and scammer tactics

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4.7

App Rating

Security tips to remember

Stay one step ahead of fraud and scams following these tips

Use Strong, Unique Passwords

Avoid using names, birthdays, or simple patterns. Use a mix of letters, numbers, and symbols. Set different passkeys for phone and apps

Enable Two-Factor Authentication (2FA)

Add an extra layer of protection by enabling SMS or app-based 2FA for all financial accounts

Deny Unnecessary Permissions

If it’s not needed for the app’s core functions

Watch Out for Phishing

Don’t click on suspicious links or share your OTPs and passwords with anyone—even if they claim to be from the bank

Verify App Legitimacy

Download apps only from official app stores (Google Play, App Store). Check for official developer names

Log Out of Shared Devices

Always log out after using financial apps on public or shared devices

Check SMS and Email Alerts

If you get a transaction alert you didn’t initiate, report it immediately

Don’t Share Personal Info Online

Avoid posting sensitive details on social media (e.g., ID photos, banking screenshots)

Update Your App Regularly

Ensure your financial apps are up to date to receive the latest security patches

No One Legit Will Rush You

Scammers love urgency. If someone pressures you to “act now,” be cautious

Double-Check Payment Requests

Scammers often impersonate friends, family, or companies. Verify before sending money

Don’t Share Screenshots with Personal Info

Some scammers use screenshots to gather personal data or trick others

Beware of “Investment” Scams

If it promises guaranteed returns or “zero risk,” it’s likely a scam

Ignore Random Prize Notifications

If you didn’t enter a raffle, you didn’t win. Don’t click suspicious links or claim “prizes.”

No Prizes or Promos via SMS

Ignore any SMS claiming you won a lottery, bonus, or promo from Salmon. All official updates are only shared through our verified channels

Suspicious Link? Don’t Click

Avoid clicking on links from strangers or emails offering free gifts, cash, or rewards. If it seems too good to be true, it probably is

No One Can Guarantee Approval

Anyone claiming they can help you get your commission approved is not being truthful. There are no shortcuts

Always Verify Payment Requests

If someone contacts you asking for money, check your balance yourself. Only pay through Salmon’s official channels

Avoid Fake Debt Relief Offers

Be cautious of people offering to adjust your account or clear your debt for a fee. All real obligations must be paid in full through proper channels

Never Pay Through a Middleman

Do not give your money to anyone offering to make payments on your behalf. You are fully responsible for your transactions. Salmon will never make such requests

Keep Your App Access Private

Never let anyone install the official app for you or log in using your credentials. Your account is your responsibility

Always Read Your SMS Carefully

Check all bank SMS alerts for hidden charges, subscriptions, or unusual activity. Stay alert and take action if anything seems suspicious

Customer Support

We are here to help

Find detailed answers to common questions in our Help page or talk to our support team via our secure in-app chat if you need more assistance

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