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Salmon Ambassador App

Download our app here

1

Download APK file, and save it on your Android device

2

If you see the notification "The file may be dangerous", click "Download anyway". We guarantee file safety

3

After downloading, find the file in downloads and start the installation.

Download APK file

FAQs

If you see an error during installation:
 

1. Delete the old version of the app.

 

2. Install the new version from the APK.

To ensure that the app functions properly, you need to grant restricted permissions to the app.

 

Here's how to do so: just follow the on-screen instructions below 

 

 

If you requested more than three (3) OTPs in 10 minutes:

 

1. Wait 10 minutes after your last attempt.

 

2. Reboot your device before making a new request.

 

3. Resend the OTP.

1. Reboot your device.

 

2. Resend the OTP.

 

If you still didn’t receive an SMS:

 

- Retry steps 1 and 2.

 

- An SMS should be delivered after a few retries.

1. Reboot your device.

 

2. Resend the OTP.

 

If you still didn't receive an SMS:

 

- Use Viber or Voice OTP as an alternative.

1. If there are a few old SMS messages, delete them from the cashier's phone.

 

2. Reboot the cashier's device.

 

3. In the Agent’s Portal, click the three dots (⋮) and select Resend to cashier.

 

4. Wait a few minutes.

 

5. If necessary, use the reserve channel:

 

   - Contact the cashier’s manager to access data from the merchant portal as a backup (if available) or use their email.

 

If no SMS is received after retries:

 

- Retry steps 1 and 2.

 

- An SMS should be delivered after a few retries

1. Check the agent portal.

 

2. Continue the process, based on the portal data, just as if you received an SMS.

 

3. Proceed if the application is approved.