What if I want to know if an item is available to be purchased via Salmon Product Loan, or if I would like to know about its specific features?

If your question is about the item itself, such as if it’s available to purchase via Salmon Product Loan, if it’s available in a specific Salmon partner store, or its features like its size, variant, color, or technical specifications, we highly recommend checking with your nearest partner store of choice instead. To find a partner store near you, check out our location directory and inquire directly with the in-store staff.

If you already purchased an item via Product Loan and still have additional questions, you may also return it to the store where you bought it to seek further assistance. 

If your question is about Product Loan itself (such as application steps or the terms in your loan agreement), you may visit your selected partner store and speak with the in-store Salmon sales ambassador. 

If your concern is about billing, payments, or any other account-related issues, please contact Customer Service via in-app chat which is the primary and most secure way to get support for your Salmon account.