Why don’t the amounts on my invoice match my payment schedule?

The invoice shows the charges we applied during one billing period. It doesn’t follow your payment schedule, so the amounts won’t always match.

The amounts may appear different because of differences in timing, payment adjustments, and deductions applied in the app.

If an amount still doesn’t look right, contact Customer Service via in-app chat. Tell us the invoice number and which charge you’re asking about, and we’ll send you the calculation. You can find the invoice number at the top of the invoice.