Why is my card not working at certain stores or online?

Your card may be declined if the wrong account type is selected at the terminal or if the merchant is not supported. When a payment terminal asks you to choose an account type, please select Savings. If you choose Checking, the payment may be declined.  

Please take note that transactions at casinos or online gambling apps are not supported, so these payments will always be declined.  

If your card still does not work with other merchants, please contact customer service via in-app chat for support.